About Us

Welcome to Manchester Carpet Cleaners, owned and operated by Revive Clean, where we specialise in providing top-notch carpet cleaning and commercial cleaning services. As proud owners of this business, Shannon and Tom, we bring our passion and dedication to every project we undertake.

With a strong commitment to excellence, we believe in delivering exceptional cleaning services that exceed our clients’ expectations. Our highly trained team have professional carpet cleaning qualifications, ensuring that we bring the latest industry knowledge and techniques to every job.

We feel strongly about high quality and good service, and we are always looking for ways to improve and expand our offerings. Continual learning and staying up-to-date with the latest advancements in the cleaning industry are integral to our core.

In addition to our regular services, we are actively involved in seasonal deep cleaning projects, especially during the summer, collaborating closely with university providers to create clean and welcoming environments for students.

Our commitment to excellence has allowed us to collaborate with reputable organizations such as Ametros, Tudor Group, Campus Village Living, Achor Housing Group, and Vita Students, where we have demonstrated our reliability and proficiency in maintaining pristine and sanitised spaces.

At Revive Clean, we are not just a cleaning service; we are your partners in ensuring a clean and healthy environment for your home or business. Join us in our mission to create spaces that shine with cleanliness and radiate with freshness.

Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the carpet cleaning and cleaning website (the “Service”) operated by Revive Clean (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Service

Our Service provides carpet cleaning and general cleaning services for residential and commercial properties.

2. Service Availability

The Service is available in select areas within the North West region. We will provide information on the availability of our services in your area upon request.

3. Pricing and Payment

The pricing for our services will be clearly communicated to you before the service is provided. Payment for services is due upon completion, and we accept various forms of payment, including cash and Bank transfers. To secure your appointment a flat deposit of £25 is required to be paid up-front.

4. Cancellations and Refunds

Cancellations must be made at least 48 hours before the scheduled appointment. In the event of a cancellation, refunds will be provided in accordance with our Refund Policy.

5. Customer Responsibilities

Customers are responsible for providing accurate information about the property requiring service, including any potential hazards, special considerations (parking, lift access), or limitations that could affect the service delivery. All properties must have running water and electricity in order for us to be able to carry out the service.

6. Property Access

Customers are responsible for providing access to the property at the scheduled time. In the event that access is denied or the customer is not around to give access to the property, a cancellation fee will apply.

7. Liability

While we take utmost care in our cleaning services, we cannot be held liable for any damages to property or belongings that occur during the cleaning process, unless caused by our negligence. We ask that any fragile items are removed.

8. Privacy

We respect your privacy and will protect your personal information in accordance with our Privacy Policy.

9. Modifications

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Us

If you have any questions about these Terms, please contact us.

By using this Service, you signify your acceptance of these Terms. If you do not agree to these Terms, please do not use our Service.

Privacy Statement

Revive Clean respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Statement informs you of our policies regarding the collection, use, and disclosure of personal data when you use our cleaning services and the choices you have associated with that data.

1. Collection of Information:

We may collect various types of information for the purpose of providing our cleaning services, including but not limited to:

– Personal information, such as names, addresses, and contact details, provided voluntarily by our clients.
– Payment information for processing transactions.
– Information about the properties or spaces requiring cleaning services.

2. Use of Information:

The information collected is used for the following purposes:

– To provide and maintain our cleaning services.
– To process payments and fulfil service requests.
– To communicate with you, either directly or through our partners, regarding the services we offer.
– To improve our services and develop new offerings.

3. Data Security:

We prioritize the security of your data and have implemented appropriate measures to prevent unauthorized access, disclosure, or alteration of your personal information.

4. Data Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Use of Customer Photos:

We may use customer photos for advertising and promotional purposes, showcasing the results of our cleaning services. If you do not wish your photos to be used, please inform us.

6. Compliance with Laws:

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Third-Party Links:

Our website may contain links to other sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

8. Consent:

By using our cleaning services, you consent to our privacy statement and agree to its terms.

9. Changes to the Privacy Statement:

We reserve the right to update our privacy statement from time to time. We will notify you of any changes by posting the new privacy statement on this page.

If you have any questions or concerns about our privacy statement, please contact us.

Refund Policy

At Revive Clean, we strive to provide excellent service and maintain transparent policies for our valued customers. Please review our refund policy outlined below:

1. £25 Non-Refundable Deposit:

A non-refundable deposit of £25 is required to secure all bookings. This deposit will be deducted from the total amount due upon the completion of the cleaning service.

2. Date Movements:

Any request to change the scheduled cleaning date must be made and agreed upon by both parties at least 48 hours before the originally scheduled date and time of the cleaning service.

3. One Date Movement Allowance:

Each customer is allowed one date movement for their booking without incurring any additional charges. However, if a customer needs to change the date for a second time, a fee will apply.

4. Refund Policy for Unavailable Dates:

If an alternative date is not available for rescheduling the cleaning service, the non-refundable deposit will not be refunded.

Our aim is to provide a seamless and efficient service while accommodating our customers to the best of our abilities. Should you have any questions or need further clarification regarding our refund policy, please don’t hesitate to contact us.